Terms & Conditions

Last updated 19 August 2026

1.Who we are

These Terms govern your use of this website and any services you buy from Restaurant Guests Co. ("we", "us", "our"), of Ontario, Canada. Contact us at [email protected] or +1 437-525-0595. Written notice under these Terms is validly given by email to that address.

2.Agreement

By using this website or engaging our services you agree to these Terms, and you confirm you have authority to accept them for your business. If you engage us, you will also sign a separate service agreement. Where that agreement and these Terms conflict, the service agreement governs — including any performance guarantee, which is set out there and not on this page.

3.What we provide

Marketing services to restaurants, which may include paid advertising on Meta platforms, offer and creative development, landing pages, lead capture and follow-up messaging, Google Business Profile optimisation, review generation, loyalty and win-back campaigns, and reporting. The exact scope for your restaurant is set out in your service agreement.

To deliver it you agree to provide promptly: photos and video of your restaurant and food; access to your advertising, business and review accounts; approval of offers and creative; accurate information; and the operational capacity to serve additional customers. Delays extend our timelines accordingly.

4.Fees and advertising spend

Fees are set out in your service agreement and billed monthly in advance unless agreed otherwise. Engagements are month to month; either party may end the engagement with 30 days' written notice. Fees are exclusive of applicable taxes.

Advertising spend is separate from our fees. You pay it directly to the advertising platform, for example Meta or Google. We do not hold it and it is not part of our fee.

5.Advertising platforms

We do not control Meta, Google or any other advertising platform. Those platforms may reject, restrict, pause or remove advertising, accounts or assets at their discretion, and may change their policies, pricing or algorithms at any time. We are not responsible for platform decisions, outages or policy changes, and such events may affect delivery and timelines.

6.Ownership

Your accounts and your data are yours. Advertising accounts, business profiles, tracking pixels, customer and guest lists, and campaign performance data relating to your restaurant remain your property and stay with you if the engagement ends.

Creative assets we produce for you are licensed to you for use in connection with your restaurant. Our own systems, processes, templates, tooling and know-how remain ours, as does this website and the Restaurant Guests Co. name and logo. We may reference our work for you, and use anonymised performance data, in our own marketing unless you tell us in writing not to.

7.Messages sent on your behalf

Where we send email or SMS to your customers on your behalf, you confirm you have the necessary consents to contact those people and that their data was lawfully collected. You are responsible for the content you approve. Both parties will comply with applicable law, including Canada's Anti-Spam Legislation (CASL) and the U.S. CAN-SPAM Act and TCPA.

8.Results and warranties

Except as expressly set out in your service agreement, the services are provided "as is" and without warranties of any kind, including any implied warranty of merchantability or fitness for a particular purpose. Results vary by market, offer, price point, location, operations and execution. Figures shown on our website describe past results for specific restaurants and are not a promise of your results.

9.Limitation of liability and indemnity

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, goodwill or data. Our total liability in connection with the services is limited to the fees you paid us in the three months preceding the claim. Nothing here limits liability that cannot be limited by law, or any refund expressly promised in your service agreement.

You agree to indemnify us against claims arising from content, offers, information or customer data you supply or approve, and from your operation of your restaurant.

10.General

These Terms are governed by the laws of Ontario, Canada, and the courts of Ontario have exclusive jurisdiction. Neither party is liable for delays caused by events beyond its reasonable control. If any provision is unenforceable, the rest continues to apply. Failing to enforce a provision is not a waiver of it. You may not assign these Terms without our consent. Sections 6 to 9 survive termination.

We may update these Terms. The version published on this page when you engage us applies to that engagement, and we keep a copy of each version.